Test Bank for A Guide to Customer Service Skills for the Service Desk Professional, 3rd Edition: Donna Knapp Download

Knapp–A Guide to Customer Service Skills 3e-259×320
Knapp--A Guide to Customer Service Skills 3e-259x320

Test Bank for A Guide to Customer Service Skills for the Service Desk Professional, 3rd Edition: Donna Knapp

 

This is not the typical ebook of the textbook.  It is the instructor testbank used by instructors and teachers to create tests and worksheets.  Contains all the potential questions and answers that you will actually see word for words on your exams. All test banks are in electronic format and will be downloaded easily to your computer or phone immediately after your payment is confirmed. Payments will be processed instantly, so there is absolutely no waiting and wondering when and if you will even get your testbank! Please note that all sales are final.

 

 

Product Details

Title: A Guide to Customer Service Skills for the Service Desk Professional

Edition: 3rd Edition

ISBN-10: 0538748532

ISBN-13: 9780538748537

File Format: RTF

Download a free sample chapter Knapp–A Guide to Customer Service Skills 3e

Price: $129.00$74.00
Categorized in